JCPenney Corporate Address and Customer Service

 

If you ever feel the need to contact the JCPenney Corporate Office about a product or service from JCPenney feel free to do so.  Sometimes the best way to handle a dispute is to write to the companies corporate office.  Credit customers can check their account online at www.jcp.com/credit.  For example a little old lady buys a product from JCP and the product does not work.  She does nothing about it for months and when she tries to take it back she is rejected.  This is a perfect example of when it is time to write to the corporate office.  It is recommend your type up a well written letter and address it to the President of the company.  More than half the time you will get a favorable answer to your problem.

 

J C Penney Corporation, Inc Corporate Office | Headquarters
6501 Legacy Dr. Plano, TX 75024
(972)431-1000

 
If you do not feel the problem is that bad you can always try the jcp.com inquiries team at 1-800-322-1189 24 hours a day 7 days a week.  If this method fails please do not hesitate to use the corporate office method mentioned above.

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